Help people discover businesses
Bring relevant information together for search and discovery while keeping authoritative records where they belong.
Use Case · Connected Business Services
Your business directory can be the beginning, not the limit.
A directory helps people find businesses. What if the same information could also support verified profiles, better discovery and new services for business participation?
Avato can connect a familiar website to the systems and processes behind those services—without making website replacement or centralized control a prerequisite.
Start with a useful outcome
Make existing business information more useful.
The challenge is not necessarily to build a new website. It may be to connect existing information to processes that require review, validation, updates and controlled sharing.
Support verification
Introduce workflows for reviewing business information and recording decisions by the people or authorities responsible for them.
Connect to opportunities
Explore how trusted business information could support procurement discovery or other services, subject to the rules of the participating organizations.
These are possible applications to evaluate, not a statement of any prospective customer's approved requirements or deployed functionality.
Before / with connected services
Extend the investment instead of starting over.
Website and directory
Profiles, listings, search, existing editorial workflows and established relationships.
Connected business services
Information updates, verification workflows, integration with authoritative sources and participation in new programs.
How the pieces fit
Keep the website. Add capability behind it.
A web team can continue owning the visitor experience, while Avato supplies configurable orchestration between the application, existing records and new services.
ExperienceWebsite & applicationsSearch · forms · user journeys
OrchestrationAvatoInterfaces · workflows · rules · traceability
Authority & operationsRecords & servicesExisting sources · authorized decisions · external systems
Illustrative architecture only. Data authority, governance, deployment, licensing and partner responsibilities are determined for each implementation.
Working with partners
Build on the capabilities each partner already brings.
The website, infrastructure, business rules and integration platform do not all need to come from one supplier.
Experience and relationships
Website and application teams can retain responsibility for the public-facing experience and customer relationship.
Operations and hosting
Deployment can be designed around the customer's approved operating environment and support arrangements.
Integration and orchestration
Avato can provide configurable interfaces, transformation, coordination and operational visibility behind the experience.
These are possible responsibility boundaries, not commitments by any named partner.
Experience and evidence
Building on the sâkâhikan pilot.
Avato delivered a pilot for Indigenous business information and procurement participation with CANDO and NACCA. The work included reusable architectural models, integration and application capabilities that can inform future projects.
The pilot is not represented here as a live production service. A new initiative would require its own requirements, governance decisions, implementation scope and production readiness work.
Explore a practical first phase
What would make the existing service more useful?
Start with the desired outcome, the information and systems already in place, who has authority to make decisions, and what a manageable first phase could deliver.